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We'll promptly reply to your e-mail within 48 hours. We kindly ask you to refrain from sending multiple emails as this will push your thread down in our queue-delaying your response time.

We're available
Monday–Thursday 8:30am – 5:00pm PST
Friday 9:00am – 4:00pm PST

We'll promptly reply to your text message. Text support is available in the U.S. & Canada only - no phone calls, please.

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If you believe that your package was lost or stolen, please contact Customer Service within 5 days of tracking stating it has been delivered. You can contact Customer Service directly by clicking here .

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LOST OR STOLEN PACKAGEUpdated a year ago