We're available
Monday–Thursday 8:30am – 5:00pm PST
Friday 9:00am – 4:00pm PST

We'll promptly reply to your e-mail within 48 hours. We kindly ask you to refrain from sending multiple emails as this will push your thread down in our queue-delaying your response time.

We're available
Monday–Thursday 8:30am – 5:00pm PST
Friday 9:00am – 4:00pm PST

We'll promptly reply to your text message. Text support is available in the U.S. & Canada only - no phone calls, please.

good-american

<p>Shipping addresses generally cannot be changed after an order is placed. However, we can accommodate an address update for an order shipping within the United States if it is still unfulfilled and you contact us within 50 minutes of placing the order.</p><p>Contact us as soon as possible with your new address. We will confirm that the order is eligible and ask you to verify the complete address before making the update. Address changes are not available through this process for orders shipping outside the United States, orders that are already fulfilled, or requests made more than 50 minutes after placement.</p>

Address changes are generally unavailable, with a limited exception for unfulfilled U.S. orders requested within 50 minutes of placement.

CHANGING SHIPPING ADDRESS

ORDERING

WHERE CAN I SHOP?

DO YOU OFFER PLUS SIZES?

WHAT ARE MY PAYMENT OPTIONS?

DO YOU SELL GIFT CARDS?

AM I ELIGIBLE FOR A PRICE ADJUSTMENT?

WHAT IF MY ITEM IS FAULTY?

DO YOU SHIP INTERNATIONALLY?

WHY SHOULD  I CREATE AN ACCOUNT?

DO YOU HAVE AN AFFILIATE PROGRAM?

HOW DO I UNSUBSCRIBE FROM EMAIL OR  TEXT MESSAGES?

DO I HAVE A LEGAL GUARANTEE IF I'M SHOPPING FROM THE EU?

ORDER TRACKING

PROCESSING TIMES

PRE-ORDERS

TAXES

PAYMENT OPTIONS

UPDATING ORDERS

ORDER CANCELLATIONS

INTERNATIONAL ORDERS

SELECT COUNTRY

DUTIES

DELIVERY

RETURNS

STORES

EU Right of Withdrawal

SHIP METHOD

PREMIUM SHIPPING PROTECTION

SHIPMENT TRACKING

LOST OR STOLEN PACKAGE

SHIPPING

RETURN OR EXCHANGE POLICIES U.S. - START A RETURN HERE

INTERNATIONAL RETURN & EXCHANGE POLICIES - START AN INTL RETURN HERE

RETURNS AND EXCHANGE

CHANGING SHIPPING ADDRESSUpdated a month ago