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ORDERING
ORDER TRACKING
For U.S. orders, you can track your order here.For International orders, you can track your order here. Once your order has been shipped, you will receive an e-mail notification containing the shipment tracking information. Your order may arrive in s
PROCESSING TIMES
Most orders placed Monday through Friday will be processed and shipped within 1-2 days. Orders are processed pending item availability and payment approval. During high-volume periods, product availability may be subject to change while your order is
PRE-ORDERS
Items available for pre-order will be indicated on the product page with the anticipated ship date. Please note, once your order is placed, the full payment will be captured up front. If you wish to cancel your order before the ship date, you may do
TAXES
To the extent that we are required by law to charge and collect taxes on products that we sell, such taxes are charged based on the tax laws applicable to the location to which the order is being shipped or delivered. At checkout, all appropriate tax
PAYMENT OPTIONS
We accept Visa, MasterCard, American Express, and Discover cards. Payment is only debited once your order has been shipped. Amazon Pay and PayPal are both supported options at the checkout. You will be redirected at checkout and once the transaction
UPDATING ORDERS
Orders cannot be canceled, changed, or updated once they are placed as they immediately start processing. If you'd like to add another item to your order, please place a new order for the item.
ORDER CANCELLATIONS
To ensure your security, Good American will take additional steps in verifying the details of your order. If you receive a cancellation notification, please contact Customer Service for more information. It is possible that your order may be canceled
CHANGING SHIPPING ADDRESS
Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed.
INTERNATIONAL ORDERS
For more information about international shopping, click here.